We tend to remember the big career moments. The promotion, the crisis, the major project, the thing that looked impressive from the outside.
But some of the experiences that shape us most as leaders are much quieter.
I reflect on a few of those moments from my own career, from getting performance concerns wrong, to learning how to hold space for emotion and recognise perspectives I might otherwise have missed.
The challenge here is simple: look back at the ordinary moments that changed how you lead. They may tell you more about your leadership than the achievements on your CV.
Highlights:
(03:00) Why the biggest career moments aren’t always the most important
(07:49) The performance conversation that changed how I manage people
(12:19) What happens when leaders bring different perspectives together
(14:30) Why emotion at work doesn’t always need to be fixed
(18:30) Five questions to uncover the leadership stories you’ve overlooked
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