Episode 45: Creating A Culture Of Care In 2024 with Claire Harrison

by | Dec 14, 2023

This week, we are joined by Claire Harrison, the Head of People at Burnetts, one of the biggest law firms in Northern England. Claire has had a broad career having previously worked as a project management and secondary school teacher. She is using all her previous work experience to help people find a better work-life balance in her capacity as the head of HR.

Claire is passionate about improving employee engagement and is here today to share how she is creating a culture of care for both employees and the business.

Here are the highlights:

  • (06:53) Change in any organisation can only happen if you’ve got senior management buy in.
  • (13:12) People appreciate the fact that they are being paid a good salary for what they do
  • (14:47) At the end of the day being a good manager is just all about caring!
  • (22:03) If you invest in your staff, you get the returns.
  • (28:09) You’ve got to speak the same language as the people who are listening

Take the Aurora 360 Quiz: How Effective Is Your Company’s Wellbeing Strategy? 

Ngozi Weller

Ngozi Weller is a culture change consultant and an ICF accredited coach who helps build resilience into your business by creating psychologically safe workplaces that enable employees to thrive.

Obehi Alofoje

Obehi is a psychologist and culture change consultant who helps senior HR and business leaders reduce employee burnout, absenteeism & talent attrition through mental wellbeing strategy, training & coaching.

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